issue_details_raw: DHS-87

This data as json

key	raw
DHS-87	{"expand":"renderedFields,names,schema,operations,editmeta,changelog,versionedRepresentations","id":"107639","self":"https://traditionasia.atlassian.net/rest/api/3/issue/107639","key":"DHS-87","fields":{"statuscategorychangedate":"2025-10-24T10:35:34.068+0300","issuetype":{"self":"https://traditionasia.atlassian.net/rest/api/3/issuetype/10313","id":"10313","description":"A small, distinct piece of work.","iconUrl":"https://traditionasia.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/11718?size=medium","name":"Task","subtask":false,"avatarId":11718,"entityId":"f8b7c0e2-21aa-496e-930c-f34c1e9668fe","hierarchyLevel":0},"components":[],"timespent":null,"timeoriginalestimate":null,"project":{"self":"https://traditionasia.atlassian.net/rest/api/3/project/11705","id":"11705","key":"DHS","name":"Date and Holiday Services","projectTypeKey":"software","simplified":true,"avatarUrls":{"48x48":"https://traditionasia.atlassian.net/rest/api/3/universal_avatar/view/type/project/avatar/12916","24x24":"https://traditionasia.atlassian.net/rest/api/3/universal_avatar/view/type/project/avatar/12916?size=small","16x16":"https://traditionasia.atlassian.net/rest/api/3/universal_avatar/view/type/project/avatar/12916?size=xsmall","32x32":"https://traditionasia.atlassian.net/rest/api/3/universal_avatar/view/type/project/avatar/12916?size=medium"}},"description":{"type":"doc","version":1,"content":[{"type":"paragraph","content":[{"type":"text","text":"TFXWhiteboard has the cron that will run around 4AM SGT, this cron will call FXDateService, retrieve data, and use the date data to proceed some task within TFXWhiteboard."}]},{"type":"paragraph","content":[{"type":"text","text":"But the cron has been failed and we found this error in TFXWhiteboard."}]},{"type":"paragraph","content":[{"type":"text","text":"LDN Instance:","marks":[{"type":"strong"}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"type":"file","id":"58fc84de-73e1-4612-843d-f1f89a159235","alt":"image-20240725-040430.png","collection":"","height":1233,"width":1990}}]},{"type":"paragraph","content":[{"type":"text","text":"SG Instance:","marks":[{"type":"strong"}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"type":"file","id":"9043364a-2b89-4c90-92e2-149190429321","alt":"image-20240725-040422.png","collection":"","height":1233,"width":1990}}]},{"type":"paragraph"},{"type":"paragraph","content":[{"type":"text","text":"Then, we have check the FXDateService log. It seems restart at that time. (See the red rectangle)"}]},{"type":"paragraph"},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"type":"file","id":"2db5dcff-18df-409b-8769-dea12617ba21","alt":"Screenshot 2567-07-23 at 09.08.09 (1).png","collection":"","height":937,"width":1299}}]},{"type":"paragraph"},{"type":"paragraph","content":[{"type":"text","text":"TFXWhiteboard will implement the "},{"type":"text","text":"retry-process","marks":[{"type":"code"}]},{"type":"text","text":" but I think it would be nice if we have someone to investigate the cause of FXDateService’s restart too. We suspect it might exceed some limit and restart. I think the yellow rectangle is called from TFXWhiteboard too."}]}]},"fixVersions":[],"aggregatetimespent":null,"statusCategory":{"self":"https://traditionasia.atlassian.net/rest/api/3/statuscategory/3","id":3,"key":"done","colorName":"green","name":"Done"},"resolution":{"self":"https://traditionasia.atlassian.net/rest/api/3/resolution/10000","id":"10000","description":"Work has been completed on this issue.","name":"Done"},"customfield_11642":null,"timetracking":{},"security":null,"attachment":[{"self":"https://traditionasia.atlassian.net/rest/api/3/attachment/106508","id":"106508","filename":"image-20240725-040422.png","author":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A62b1fa19-66b2-4710-a814-dc0dbd515939","accountId":"557058:62b1fa19-66b2-4710-a814-dc0dbd515939","emailAddress":"natalie.cm@traditionasia.com","avatarUrls":{"48x48":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/48","24x24":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/24","16x16":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/16","32x32":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/32"},"displayName":"Kirana Dutsadeechetthakul","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"created":"2024-07-25T07:12:43.798+0300","size":195111,"mimeType":"image/png","content":"https://traditionasia.atlassian.net/rest/api/3/attachment/content/106508","thumbnail":"https://traditionasia.atlassian.net/rest/api/3/attachment/thumbnail/106508"},{"self":"https://traditionasia.atlassian.net/rest/api/3/attachment/106507","id":"106507","filename":"image-20240725-040430.png","author":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A62b1fa19-66b2-4710-a814-dc0dbd515939","accountId":"557058:62b1fa19-66b2-4710-a814-dc0dbd515939","emailAddress":"natalie.cm@traditionasia.com","avatarUrls":{"48x48":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/48","24x24":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/24","16x16":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/16","32x32":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/32"},"displayName":"Kirana Dutsadeechetthakul","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"created":"2024-07-25T07:12:42.893+0300","size":195111,"mimeType":"image/png","content":"https://traditionasia.atlassian.net/rest/api/3/attachment/content/106507","thumbnail":"https://traditionasia.atlassian.net/rest/api/3/attachment/thumbnail/106507"},{"self":"https://traditionasia.atlassian.net/rest/api/3/attachment/106506","id":"106506","filename":"Screenshot 2567-07-23 at 09.08.09 (1).png","author":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A62b1fa19-66b2-4710-a814-dc0dbd515939","accountId":"557058:62b1fa19-66b2-4710-a814-dc0dbd515939","emailAddress":"natalie.cm@traditionasia.com","avatarUrls":{"48x48":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/48","24x24":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/24","16x16":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/16","32x32":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/32"},"displayName":"Kirana Dutsadeechetthakul","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"created":"2024-07-25T07:12:41.791+0300","size":524001,"mimeType":"image/png","content":"https://traditionasia.atlassian.net/rest/api/3/attachment/content/106506","thumbnail":"https://traditionasia.atlassian.net/rest/api/3/attachment/thumbnail/106506"},{"self":"https://traditionasia.atlassian.net/rest/api/3/attachment/107072","id":"107072","filename":"Screenshot 2567-08-05 at 15.20.33.png","author":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=5e8744925b08780c1c4fe82d","accountId":"5e8744925b08780c1c4fe82d","emailAddress":"micky.cm@traditionasia.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","24x24":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","16x16":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","32x32":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png"},"displayName":"Micky.cm","active":true,"timeZone":"Asia/Bangkok","accountType":"atlassian"},"created":"2024-08-05T11:25:41.780+0300","size":154974,"mimeType":"image/png","content":"https://traditionasia.atlassian.net/rest/api/3/attachment/content/107072","thumbnail":"https://traditionasia.atlassian.net/rest/api/3/attachment/thumbnail/107072"},{"self":"https://traditionasia.atlassian.net/rest/api/3/attachment/107073","id":"107073","filename":"Screenshot 2567-08-05 at 15.24.56.png","author":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=5e8744925b08780c1c4fe82d","accountId":"5e8744925b08780c1c4fe82d","emailAddress":"micky.cm@traditionasia.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","24x24":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","16x16":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","32x32":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png"},"displayName":"Micky.cm","active":true,"timeZone":"Asia/Bangkok","accountType":"atlassian"},"created":"2024-08-05T11:25:42.434+0300","size":163483,"mimeType":"image/png","content":"https://traditionasia.atlassian.net/rest/api/3/attachment/content/107073","thumbnail":"https://traditionasia.atlassian.net/rest/api/3/attachment/thumbnail/107073"}],"aggregatetimeestimate":null,"resolutiondate":"2025-10-24T10:35:34.014+0300","workratio":-1,"summary":"Please help to investigate why the FXDateService has restarted around 4AM SGT on 23 July 2024","issuerestriction":{"issuerestrictions":{},"shouldDisplay":true},"watches":{"self":"https://traditionasia.atlassian.net/rest/api/3/issue/DHS-87/watchers","watchCount":3,"isWatching":false},"lastViewed":null,"creator":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A62b1fa19-66b2-4710-a814-dc0dbd515939","accountId":"557058:62b1fa19-66b2-4710-a814-dc0dbd515939","emailAddress":"natalie.cm@traditionasia.com","avatarUrls":{"48x48":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/48","24x24":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/24","16x16":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/16","32x32":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/32"},"displayName":"Kirana Dutsadeechetthakul","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"subtasks":[],"created":"2024-07-25T07:00:06.078+0300","customfield_11110":"1\|hzzda7:","reporter":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A62b1fa19-66b2-4710-a814-dc0dbd515939","accountId":"557058:62b1fa19-66b2-4710-a814-dc0dbd515939","emailAddress":"natalie.cm@traditionasia.com","avatarUrls":{"48x48":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/48","24x24":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/24","16x16":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/16","32x32":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/32"},"displayName":"Kirana Dutsadeechetthakul","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"aggregateprogress":{"progress":0,"total":0},"priority":{"self":"https://traditionasia.atlassian.net/rest/api/3/priority/3","iconUrl":"https://traditionasia.atlassian.net/images/icons/priorities/major_new.svg","name":"3. Medium","id":"3"},"labels":[],"customfield_11016":null,"environment":null,"customfield_11602":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[],"duedate":null,"progress":{"progress":0,"total":0},"issuelinks":[],"votes":{"self":"https://traditionasia.atlassian.net/rest/api/3/issue/DHS-87/votes","votes":0,"hasVoted":false},"comment":{"comments":[{"self":"https://traditionasia.atlassian.net/rest/api/3/issue/107639/comment/278576","id":"278576","author":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A53ccca05-70af-4f79-8c0e-36a31b3d7c44","accountId":"557058:53ccca05-70af-4f79-8c0e-36a31b3d7c44","emailAddress":"sina.hakman@traditionasia.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","24x24":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","16x16":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","32x32":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png"},"displayName":"Sina Hakman","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"body":{"type":"doc","version":1,"content":[{"type":"paragraph","content":[{"type":"mention","attrs":{"id":"5da633bd9810cf0c3ce3a5ac","text":"@Gokhan Ozman","accessLevel":"","localId":"f27cdf20-9a6f-4091-832d-faf65ce0084e"}},{"type":"text","text":" can you please check this?"}]}]},"updateAuthor":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A53ccca05-70af-4f79-8c0e-36a31b3d7c44","accountId":"557058:53ccca05-70af-4f79-8c0e-36a31b3d7c44","emailAddress":"sina.hakman@traditionasia.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","24x24":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","16x16":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","32x32":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png"},"displayName":"Sina Hakman","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"created":"2024-07-25T07:39:36.274+0300","updated":"2024-07-25T07:39:36.274+0300","jsdPublic":true},{"self":"https://traditionasia.atlassian.net/rest/api/3/issue/107639/comment/279246","id":"279246","author":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=5e8744925b08780c1c4fe82d","accountId":"5e8744925b08780c1c4fe82d","emailAddress":"micky.cm@traditionasia.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","24x24":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","16x16":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","32x32":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png"},"displayName":"Micky.cm","active":true,"timeZone":"Asia/Bangkok","accountType":"atlassian"},"body":{"type":"doc","version":1,"content":[{"type":"paragraph","content":[{"type":"text","text":"Hi "},{"type":"mention","attrs":{"id":"557058:53ccca05-70af-4f79-8c0e-36a31b3d7c44","text":"@Sina Hakman","accessLevel":"","localId":"ab11aabb-58be-43e1-a83b-0bb351e745b0"}},{"type":"text","text":", This story is for the FXDateService to investigate a service because we found the FXDateService restarted at that time. not sure what happened just let’s someone investigate a service"},{"type":"hardBreak"},{"type":"text","text":"Also, when we checked the JVM heap found on here "},{"type":"text","text":"https://grafana-uat.traditionasia-istanbul.com/d/6581e46e4e5c7ba40a07646395ef7b23/kubernetes-compute-resources-pod?orgId=1&var-datasource=default&var-cluster=&var-namespace=tfx-uat&var-pod=fxdateservice-65d779949d-kr5c9&from=1721667600000&to=1721699999000","marks":[{"type":"link","attrs":{"href":"https://grafana-uat.traditionasia-istanbul.com/d/6581e46e4e5c7ba40a07646395ef7b23/kubernetes-compute-resources-pod?orgId=1&var-datasource=default&var-cluster=&var-namespace=tfx-uat&var-pod=fxdateservice-65d779949d-kr5c9&from=1721667600000&to=1721699999000"}}]},{"type":"text","text":":"}]},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"type":"file","id":"57e7c44a-d5b9-4383-9350-708ac262deb7","alt":"Screenshot 2567-08-05 at 15.20.33.png","collection":"","height":1059,"width":2270}}]},{"type":"paragraph"},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"type":"file","id":"48b148ab-32a5-4ca2-93e3-cd9a431cf8db","alt":"Screenshot 2567-08-05 at 15.24.56.png","collection":"","height":1053,"width":2292}}]}]},"updateAuthor":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=5e8744925b08780c1c4fe82d","accountId":"5e8744925b08780c1c4fe82d","emailAddress":"micky.cm@traditionasia.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","24x24":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","16x16":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","32x32":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png"},"displayName":"Micky.cm","active":true,"timeZone":"Asia/Bangkok","accountType":"atlassian"},"created":"2024-08-05T11:25:42.933+0300","updated":"2024-08-05T11:25:42.933+0300","jsdPublic":true},{"self":"https://traditionasia.atlassian.net/rest/api/3/issue/107639/comment/279562","id":"279562","author":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A53ccca05-70af-4f79-8c0e-36a31b3d7c44","accountId":"557058:53ccca05-70af-4f79-8c0e-36a31b3d7c44","emailAddress":"sina.hakman@traditionasia.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","24x24":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","16x16":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","32x32":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png"},"displayName":"Sina Hakman","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"body":{"type":"doc","version":1,"content":[{"type":"paragraph","content":[{"type":"text","text":"Thanks "},{"type":"mention","attrs":{"id":"5e8744925b08780c1c4fe82d","text":"@Micky.cm","accessLevel":"","localId":"70c41a3b-ea95-4ca7-97bd-b0687dd62130"}},{"type":"text","text":"."},{"type":"hardBreak"},{"type":"mention","attrs":{"id":"5da633bd9810cf0c3ce3a5ac","text":"@Gokhan Ozman","accessLevel":"","localId":"dae06d86-09be-4199-82b1-cf471cd79ef0"}},{"type":"text","text":" we need to understand what went wrong here…"}]}]},"updateAuthor":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A53ccca05-70af-4f79-8c0e-36a31b3d7c44","accountId":"557058:53ccca05-70af-4f79-8c0e-36a31b3d7c44","emailAddress":"sina.hakman@traditionasia.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","24x24":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","16x16":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","32x32":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png"},"displayName":"Sina Hakman","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"created":"2024-08-08T10:47:39.415+0300","updated":"2024-08-08T10:47:39.415+0300","jsdPublic":true},{"self":"https://traditionasia.atlassian.net/rest/api/3/issue/107639/comment/315019","id":"315019","author":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A53ccca05-70af-4f79-8c0e-36a31b3d7c44","accountId":"557058:53ccca05-70af-4f79-8c0e-36a31b3d7c44","emailAddress":"sina.hakman@traditionasia.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","24x24":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","16x16":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","32x32":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png"},"displayName":"Sina Hakman","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"body":{"type":"doc","version":1,"content":[{"type":"paragraph","content":[{"type":"text","text":"Closing this as cannot replicate."}]}]},"updateAuthor":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A53ccca05-70af-4f79-8c0e-36a31b3d7c44","accountId":"557058:53ccca05-70af-4f79-8c0e-36a31b3d7c44","emailAddress":"sina.hakman@traditionasia.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","24x24":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","16x16":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","32x32":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png"},"displayName":"Sina Hakman","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"created":"2025-10-24T10:36:00.370+0300","updated":"2025-10-24T10:36:00.370+0300","jsdPublic":true}],"self":"https://traditionasia.atlassian.net/rest/api/3/issue/107639/comment","maxResults":4,"total":4,"startAt":0},"assignee":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=5da633bd9810cf0c3ce3a5ac","accountId":"5da633bd9810cf0c3ce3a5ac","emailAddress":"gokhan.ozman@traditionasia.com","avatarUrls":{"48x48":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5da633bd9810cf0c3ce3a5ac/31bcd7e7-5722-492c-becf-dc8e64a5fd17/48","24x24":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5da633bd9810cf0c3ce3a5ac/31bcd7e7-5722-492c-becf-dc8e64a5fd17/24","16x16":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5da633bd9810cf0c3ce3a5ac/31bcd7e7-5722-492c-becf-dc8e64a5fd17/16","32x32":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5da633bd9810cf0c3ce3a5ac/31bcd7e7-5722-492c-becf-dc8e64a5fd17/32"},"displayName":"Gokhan Ozman","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"worklog":{"startAt":0,"maxResults":20,"total":0,"worklogs":[]},"updated":"2025-10-24T10:36:00.370+0300","status":{"self":"https://traditionasia.atlassian.net/rest/api/3/status/10512","description":"","iconUrl":"https://traditionasia.atlassian.net/","name":"Done","id":"10512","statusCategory":{"self":"https://traditionasia.atlassian.net/rest/api/3/statuscategory/3","id":3,"key":"done","colorName":"green","name":"Done"}}}}

key

raw

DHS-87

{"expand":"renderedFields,names,schema,operations,editmeta,changelog,versionedRepresentations","id":"107639","self":"https://traditionasia.atlassian.net/rest/api/3/issue/107639","key":"DHS-87","fields":{"statuscategorychangedate":"2025-10-24T10:35:34.068+0300","issuetype":{"self":"https://traditionasia.atlassian.net/rest/api/3/issuetype/10313","id":"10313","description":"A small, distinct piece of work.","iconUrl":"https://traditionasia.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/11718?size=medium","name":"Task","subtask":false,"avatarId":11718,"entityId":"f8b7c0e2-21aa-496e-930c-f34c1e9668fe","hierarchyLevel":0},"components":[],"timespent":null,"timeoriginalestimate":null,"project":{"self":"https://traditionasia.atlassian.net/rest/api/3/project/11705","id":"11705","key":"DHS","name":"Date and Holiday Services","projectTypeKey":"software","simplified":true,"avatarUrls":{"48x48":"https://traditionasia.atlassian.net/rest/api/3/universal_avatar/view/type/project/avatar/12916","24x24":"https://traditionasia.atlassian.net/rest/api/3/universal_avatar/view/type/project/avatar/12916?size=small","16x16":"https://traditionasia.atlassian.net/rest/api/3/universal_avatar/view/type/project/avatar/12916?size=xsmall","32x32":"https://traditionasia.atlassian.net/rest/api/3/universal_avatar/view/type/project/avatar/12916?size=medium"}},"description":{"type":"doc","version":1,"content":[{"type":"paragraph","content":[{"type":"text","text":"TFXWhiteboard has the cron that will run around 4AM SGT, this cron will call FXDateService, retrieve data, and use the date data to proceed some task within TFXWhiteboard."}]},{"type":"paragraph","content":[{"type":"text","text":"But the cron has been failed and we found this error in TFXWhiteboard."}]},{"type":"paragraph","content":[{"type":"text","text":"LDN Instance:","marks":[{"type":"strong"}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"type":"file","id":"58fc84de-73e1-4612-843d-f1f89a159235","alt":"image-20240725-040430.png","collection":"","height":1233,"width":1990}}]},{"type":"paragraph","content":[{"type":"text","text":"SG Instance:","marks":[{"type":"strong"}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"type":"file","id":"9043364a-2b89-4c90-92e2-149190429321","alt":"image-20240725-040422.png","collection":"","height":1233,"width":1990}}]},{"type":"paragraph"},{"type":"paragraph","content":[{"type":"text","text":"Then, we have check the FXDateService log. It seems restart at that time. (See the red rectangle)"}]},{"type":"paragraph"},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"type":"file","id":"2db5dcff-18df-409b-8769-dea12617ba21","alt":"Screenshot 2567-07-23 at 09.08.09 (1).png","collection":"","height":937,"width":1299}}]},{"type":"paragraph"},{"type":"paragraph","content":[{"type":"text","text":"TFXWhiteboard will implement the "},{"type":"text","text":"retry-process","marks":[{"type":"code"}]},{"type":"text","text":" but I think it would be nice if we have someone to investigate the cause of FXDateService’s restart too. We suspect it might exceed some limit and restart. I think the yellow rectangle is called from TFXWhiteboard too."}]}]},"fixVersions":[],"aggregatetimespent":null,"statusCategory":{"self":"https://traditionasia.atlassian.net/rest/api/3/statuscategory/3","id":3,"key":"done","colorName":"green","name":"Done"},"resolution":{"self":"https://traditionasia.atlassian.net/rest/api/3/resolution/10000","id":"10000","description":"Work has been completed on this issue.","name":"Done"},"customfield_11642":null,"timetracking":{},"security":null,"attachment":[{"self":"https://traditionasia.atlassian.net/rest/api/3/attachment/106508","id":"106508","filename":"image-20240725-040422.png","author":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A62b1fa19-66b2-4710-a814-dc0dbd515939","accountId":"557058:62b1fa19-66b2-4710-a814-dc0dbd515939","emailAddress":"natalie.cm@traditionasia.com","avatarUrls":{"48x48":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/48","24x24":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/24","16x16":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/16","32x32":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/32"},"displayName":"Kirana Dutsadeechetthakul","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"created":"2024-07-25T07:12:43.798+0300","size":195111,"mimeType":"image/png","content":"https://traditionasia.atlassian.net/rest/api/3/attachment/content/106508","thumbnail":"https://traditionasia.atlassian.net/rest/api/3/attachment/thumbnail/106508"},{"self":"https://traditionasia.atlassian.net/rest/api/3/attachment/106507","id":"106507","filename":"image-20240725-040430.png","author":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A62b1fa19-66b2-4710-a814-dc0dbd515939","accountId":"557058:62b1fa19-66b2-4710-a814-dc0dbd515939","emailAddress":"natalie.cm@traditionasia.com","avatarUrls":{"48x48":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/48","24x24":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/24","16x16":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/16","32x32":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/32"},"displayName":"Kirana Dutsadeechetthakul","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"created":"2024-07-25T07:12:42.893+0300","size":195111,"mimeType":"image/png","content":"https://traditionasia.atlassian.net/rest/api/3/attachment/content/106507","thumbnail":"https://traditionasia.atlassian.net/rest/api/3/attachment/thumbnail/106507"},{"self":"https://traditionasia.atlassian.net/rest/api/3/attachment/106506","id":"106506","filename":"Screenshot 2567-07-23 at 09.08.09 (1).png","author":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A62b1fa19-66b2-4710-a814-dc0dbd515939","accountId":"557058:62b1fa19-66b2-4710-a814-dc0dbd515939","emailAddress":"natalie.cm@traditionasia.com","avatarUrls":{"48x48":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/48","24x24":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/24","16x16":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/16","32x32":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/32"},"displayName":"Kirana Dutsadeechetthakul","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"created":"2024-07-25T07:12:41.791+0300","size":524001,"mimeType":"image/png","content":"https://traditionasia.atlassian.net/rest/api/3/attachment/content/106506","thumbnail":"https://traditionasia.atlassian.net/rest/api/3/attachment/thumbnail/106506"},{"self":"https://traditionasia.atlassian.net/rest/api/3/attachment/107072","id":"107072","filename":"Screenshot 2567-08-05 at 15.20.33.png","author":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=5e8744925b08780c1c4fe82d","accountId":"5e8744925b08780c1c4fe82d","emailAddress":"micky.cm@traditionasia.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","24x24":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","16x16":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","32x32":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png"},"displayName":"Micky.cm","active":true,"timeZone":"Asia/Bangkok","accountType":"atlassian"},"created":"2024-08-05T11:25:41.780+0300","size":154974,"mimeType":"image/png","content":"https://traditionasia.atlassian.net/rest/api/3/attachment/content/107072","thumbnail":"https://traditionasia.atlassian.net/rest/api/3/attachment/thumbnail/107072"},{"self":"https://traditionasia.atlassian.net/rest/api/3/attachment/107073","id":"107073","filename":"Screenshot 2567-08-05 at 15.24.56.png","author":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=5e8744925b08780c1c4fe82d","accountId":"5e8744925b08780c1c4fe82d","emailAddress":"micky.cm@traditionasia.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","24x24":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","16x16":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","32x32":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png"},"displayName":"Micky.cm","active":true,"timeZone":"Asia/Bangkok","accountType":"atlassian"},"created":"2024-08-05T11:25:42.434+0300","size":163483,"mimeType":"image/png","content":"https://traditionasia.atlassian.net/rest/api/3/attachment/content/107073","thumbnail":"https://traditionasia.atlassian.net/rest/api/3/attachment/thumbnail/107073"}],"aggregatetimeestimate":null,"resolutiondate":"2025-10-24T10:35:34.014+0300","workratio":-1,"summary":"Please help to investigate why the FXDateService has restarted around 4AM SGT on 23 July 2024","issuerestriction":{"issuerestrictions":{},"shouldDisplay":true},"watches":{"self":"https://traditionasia.atlassian.net/rest/api/3/issue/DHS-87/watchers","watchCount":3,"isWatching":false},"lastViewed":null,"creator":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A62b1fa19-66b2-4710-a814-dc0dbd515939","accountId":"557058:62b1fa19-66b2-4710-a814-dc0dbd515939","emailAddress":"natalie.cm@traditionasia.com","avatarUrls":{"48x48":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/48","24x24":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/24","16x16":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/16","32x32":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/32"},"displayName":"Kirana Dutsadeechetthakul","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"subtasks":[],"created":"2024-07-25T07:00:06.078+0300","customfield_11110":"1|hzzda7:","reporter":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A62b1fa19-66b2-4710-a814-dc0dbd515939","accountId":"557058:62b1fa19-66b2-4710-a814-dc0dbd515939","emailAddress":"natalie.cm@traditionasia.com","avatarUrls":{"48x48":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/48","24x24":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/24","16x16":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/16","32x32":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:62b1fa19-66b2-4710-a814-dc0dbd515939/5cb35314-1c91-4475-9944-7fe1e1000731/32"},"displayName":"Kirana Dutsadeechetthakul","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"aggregateprogress":{"progress":0,"total":0},"priority":{"self":"https://traditionasia.atlassian.net/rest/api/3/priority/3","iconUrl":"https://traditionasia.atlassian.net/images/icons/priorities/major_new.svg","name":"3. Medium","id":"3"},"labels":[],"customfield_11016":null,"environment":null,"customfield_11602":null,"timeestimate":null,"aggregatetimeoriginalestimate":null,"versions":[],"duedate":null,"progress":{"progress":0,"total":0},"issuelinks":[],"votes":{"self":"https://traditionasia.atlassian.net/rest/api/3/issue/DHS-87/votes","votes":0,"hasVoted":false},"comment":{"comments":[{"self":"https://traditionasia.atlassian.net/rest/api/3/issue/107639/comment/278576","id":"278576","author":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A53ccca05-70af-4f79-8c0e-36a31b3d7c44","accountId":"557058:53ccca05-70af-4f79-8c0e-36a31b3d7c44","emailAddress":"sina.hakman@traditionasia.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","24x24":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","16x16":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","32x32":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png"},"displayName":"Sina Hakman","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"body":{"type":"doc","version":1,"content":[{"type":"paragraph","content":[{"type":"mention","attrs":{"id":"5da633bd9810cf0c3ce3a5ac","text":"@Gokhan Ozman","accessLevel":"","localId":"f27cdf20-9a6f-4091-832d-faf65ce0084e"}},{"type":"text","text":" can you please check this?"}]}]},"updateAuthor":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A53ccca05-70af-4f79-8c0e-36a31b3d7c44","accountId":"557058:53ccca05-70af-4f79-8c0e-36a31b3d7c44","emailAddress":"sina.hakman@traditionasia.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","24x24":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","16x16":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","32x32":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png"},"displayName":"Sina Hakman","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"created":"2024-07-25T07:39:36.274+0300","updated":"2024-07-25T07:39:36.274+0300","jsdPublic":true},{"self":"https://traditionasia.atlassian.net/rest/api/3/issue/107639/comment/279246","id":"279246","author":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=5e8744925b08780c1c4fe82d","accountId":"5e8744925b08780c1c4fe82d","emailAddress":"micky.cm@traditionasia.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","24x24":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","16x16":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","32x32":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png"},"displayName":"Micky.cm","active":true,"timeZone":"Asia/Bangkok","accountType":"atlassian"},"body":{"type":"doc","version":1,"content":[{"type":"paragraph","content":[{"type":"text","text":"Hi "},{"type":"mention","attrs":{"id":"557058:53ccca05-70af-4f79-8c0e-36a31b3d7c44","text":"@Sina Hakman","accessLevel":"","localId":"ab11aabb-58be-43e1-a83b-0bb351e745b0"}},{"type":"text","text":", This story is for the FXDateService to investigate a service because we found the FXDateService restarted at that time. not sure what happened just let’s someone investigate a service"},{"type":"hardBreak"},{"type":"text","text":"Also, when we checked the JVM heap found on here "},{"type":"text","text":"https://grafana-uat.traditionasia-istanbul.com/d/6581e46e4e5c7ba40a07646395ef7b23/kubernetes-compute-resources-pod?orgId=1&var-datasource=default&var-cluster=&var-namespace=tfx-uat&var-pod=fxdateservice-65d779949d-kr5c9&from=1721667600000&to=1721699999000","marks":[{"type":"link","attrs":{"href":"https://grafana-uat.traditionasia-istanbul.com/d/6581e46e4e5c7ba40a07646395ef7b23/kubernetes-compute-resources-pod?orgId=1&var-datasource=default&var-cluster=&var-namespace=tfx-uat&var-pod=fxdateservice-65d779949d-kr5c9&from=1721667600000&to=1721699999000"}}]},{"type":"text","text":":"}]},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"type":"file","id":"57e7c44a-d5b9-4383-9350-708ac262deb7","alt":"Screenshot 2567-08-05 at 15.20.33.png","collection":"","height":1059,"width":2270}}]},{"type":"paragraph"},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"type":"file","id":"48b148ab-32a5-4ca2-93e3-cd9a431cf8db","alt":"Screenshot 2567-08-05 at 15.24.56.png","collection":"","height":1053,"width":2292}}]}]},"updateAuthor":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=5e8744925b08780c1c4fe82d","accountId":"5e8744925b08780c1c4fe82d","emailAddress":"micky.cm@traditionasia.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","24x24":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","16x16":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png","32x32":"https://secure.gravatar.com/avatar/ed03c7e4384ee4788de21893b481ef9e?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FM-3.png"},"displayName":"Micky.cm","active":true,"timeZone":"Asia/Bangkok","accountType":"atlassian"},"created":"2024-08-05T11:25:42.933+0300","updated":"2024-08-05T11:25:42.933+0300","jsdPublic":true},{"self":"https://traditionasia.atlassian.net/rest/api/3/issue/107639/comment/279562","id":"279562","author":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A53ccca05-70af-4f79-8c0e-36a31b3d7c44","accountId":"557058:53ccca05-70af-4f79-8c0e-36a31b3d7c44","emailAddress":"sina.hakman@traditionasia.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","24x24":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","16x16":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","32x32":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png"},"displayName":"Sina Hakman","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"body":{"type":"doc","version":1,"content":[{"type":"paragraph","content":[{"type":"text","text":"Thanks "},{"type":"mention","attrs":{"id":"5e8744925b08780c1c4fe82d","text":"@Micky.cm","accessLevel":"","localId":"70c41a3b-ea95-4ca7-97bd-b0687dd62130"}},{"type":"text","text":"."},{"type":"hardBreak"},{"type":"mention","attrs":{"id":"5da633bd9810cf0c3ce3a5ac","text":"@Gokhan Ozman","accessLevel":"","localId":"dae06d86-09be-4199-82b1-cf471cd79ef0"}},{"type":"text","text":" we need to understand what went wrong here…"}]}]},"updateAuthor":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A53ccca05-70af-4f79-8c0e-36a31b3d7c44","accountId":"557058:53ccca05-70af-4f79-8c0e-36a31b3d7c44","emailAddress":"sina.hakman@traditionasia.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","24x24":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","16x16":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","32x32":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png"},"displayName":"Sina Hakman","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"created":"2024-08-08T10:47:39.415+0300","updated":"2024-08-08T10:47:39.415+0300","jsdPublic":true},{"self":"https://traditionasia.atlassian.net/rest/api/3/issue/107639/comment/315019","id":"315019","author":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A53ccca05-70af-4f79-8c0e-36a31b3d7c44","accountId":"557058:53ccca05-70af-4f79-8c0e-36a31b3d7c44","emailAddress":"sina.hakman@traditionasia.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","24x24":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","16x16":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","32x32":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png"},"displayName":"Sina Hakman","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"body":{"type":"doc","version":1,"content":[{"type":"paragraph","content":[{"type":"text","text":"Closing this as cannot replicate."}]}]},"updateAuthor":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=557058%3A53ccca05-70af-4f79-8c0e-36a31b3d7c44","accountId":"557058:53ccca05-70af-4f79-8c0e-36a31b3d7c44","emailAddress":"sina.hakman@traditionasia.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","24x24":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","16x16":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png","32x32":"https://secure.gravatar.com/avatar/cfbc5f12f120a2de11b0ed9dde1d0c15?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FSH-6.png"},"displayName":"Sina Hakman","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"created":"2025-10-24T10:36:00.370+0300","updated":"2025-10-24T10:36:00.370+0300","jsdPublic":true}],"self":"https://traditionasia.atlassian.net/rest/api/3/issue/107639/comment","maxResults":4,"total":4,"startAt":0},"assignee":{"self":"https://traditionasia.atlassian.net/rest/api/3/user?accountId=5da633bd9810cf0c3ce3a5ac","accountId":"5da633bd9810cf0c3ce3a5ac","emailAddress":"gokhan.ozman@traditionasia.com","avatarUrls":{"48x48":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5da633bd9810cf0c3ce3a5ac/31bcd7e7-5722-492c-becf-dc8e64a5fd17/48","24x24":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5da633bd9810cf0c3ce3a5ac/31bcd7e7-5722-492c-becf-dc8e64a5fd17/24","16x16":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5da633bd9810cf0c3ce3a5ac/31bcd7e7-5722-492c-becf-dc8e64a5fd17/16","32x32":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5da633bd9810cf0c3ce3a5ac/31bcd7e7-5722-492c-becf-dc8e64a5fd17/32"},"displayName":"Gokhan Ozman","active":true,"timeZone":"Europe/Minsk","accountType":"atlassian"},"worklog":{"startAt":0,"maxResults":20,"total":0,"worklogs":[]},"updated":"2025-10-24T10:36:00.370+0300","status":{"self":"https://traditionasia.atlassian.net/rest/api/3/status/10512","description":"","iconUrl":"https://traditionasia.atlassian.net/","name":"Done","id":"10512","statusCategory":{"self":"https://traditionasia.atlassian.net/rest/api/3/statuscategory/3","id":3,"key":"done","colorName":"green","name":"Done"}}}}